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Shipping information

Depending on the item(s) you purchase on and the location to which the item(s) will be delivered, different shipping methods will be available. At checkout, you will be prompted to choose a variety of shipping methods.

At the moment, we only ship to Canada and the United States. For international orders, please contact If you have any questions, please don’t hesitate to contact our Customer Experience Department by mail, instagram, or livechat.

Once your order has been shipped, you will receive an email with your tracking and shipping information. Simply click on the link in the email or select the ‘track order’ option here and enter your order number and email address or sign into your account.

Once your order has been shipped, you will receive an email with your tracking and shipping information.

We ship only on business days. Business days are from Monday to Friday, excluding holidays. Any order placed after 12 P.M. ET will be processed the following business day. Due to a high volume period, your order may take longer than anticipated. For remote locations, please add an additional 2-5 business day to each shipping method’s expected delivery time. If you are not sure whether your location is remote, please click here for all the details.

At Outlavish we are confident you will be happy with your purchase and it is our intention to do everything possible to ensure your satisfaction.

However if you're not satisfied we allow you to return products to us for a full refund which includes any shipping cost to you within 30 days of receiving the item('s).

You are responsible for the shipping costs back to us, unless the item itself is faulty or incorrect.

Please email us within 30 days of receiving your item to ask for a refund and give a reason. We reserve the right to reject any request that is unreasonable. We then provide you with our return address. And process the refund upon delivery.

Send us an email at or use our live chat on the bottom right corner. You can also message us on instagram @outlavish or facebook under Outlavish we will respond within 24hrs!

Get in touch

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